Tips on communicating with clients as new freelancers or new talents:
Do’s:
1. Do read the client's editorial guidelines thoroughly. This is done by checking out the client's company overview on the My Clients page.
Do check out the client's website and past articles for references.
Do understand the client's editorial references, style, and format expectations.
2. Do carefully read through the brief before asking any questions regarding the assignment.
3. Do check your email regularly for message notifications by the client or editor.
4. Do ping the support chat if you have any questions you want to ask.
Don'ts:
1. Do not ask repetitive questions or spam the client unnecessarily.
2. Refrain from leaving clients hanging or taking a long time replying/responding.
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